{"componentChunkName":"component---src-templates-blog-post-js","path":"/blog/4IR-Disrupting-Human-Capital/","result":{"data":{"site":{"siteMetadata":{"title":"Senseforth: AI Powered Chatbot Solutions Provider","author":"@senseforth"}},"markdownRemark":{"id":"543af162-4032-5dfb-8c62-a70c8768ab4c","excerpt":"The world proposed in post-apocalyptic science fiction stories is not on the\nhorizon, but artificial…","html":"

The world proposed in post-apocalyptic science fiction stories is not on the\nhorizon, but artificial intelligence is\nnow\naccomplishing more than many realize. Rapid technological advances have created\nthe framework for what many experts are referring to as the Fourth Industrial\nRevolution. Where steam power once overcame challenges of distance and travel,\nand electricity created the foundation for modern mass production, leading-edge\ntechnologies stand to disrupt dozens of industries, societies and governments.

\n

What Is the Fourth Industrial Revolution?

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Where the Third Industrial Revolution revolved around the development of data\nsystems and rapid communications, the Fourth is expected to build on these\nconcepts, moving from the digitization of\neverything\nto systems where digital information has real-world impact. Creating machines\nand systems that interact with the physical world is often considered the\nfoundation of what could become the Fourth Industrial Revolution or 4IR. 4IR is\nessentially an array of new technologies that combine physical, digital and\nbiological domains.

\n

Technology Leading the World

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The rapid pace of technological development is the driving force behind the\nFourth Industrial Revolution. That means a multitude of evolving technologies\nsuch as AI, robotics, 3D Printing, IOT, the Internet of Things, autonomous\nvehicles, nanotechnology and quantum computing would play a major role in\ndisrupting markets, the workforce and even how people relate to each other.

\n

Each of these technologies blend many different spheres of life and create\nsomething that can streamline economic productivity and improve quality of life.\nImagine a world in which virtual assistants work with doctors to diagnose\nillnesses using at-home testing kits and instant readings. As 3D printing gains\nground, there could come a day where going to the mall is virtually superfluous.\nConsumers can order plans and print their own products. Autonomous vehicles\ncould remove the need for car ownership, with driverless fleets trolling cities,\nwaiting for their next scheduled pickup. The possibility of change is endless,\nbut how close are these technologies, really?

\n

AI and Robots Already Exist

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While it could be years before autonomous cars actually hit the roads in large\nnumbers, artificial intelligence and robotics are already affecting job markets.\nAutomation depends on these technologies, and there are dozens of examples. From\nthe ubiquitous ATMs to self-checkout lines, machines already make up part of our\ndaily landscape. Production plants around the world use automated processes to\ncreate everything from complex computer parts to cookware and clothing items.

\n

With robotics leading the way to factory automation, it should come as no\nsurprise that AI is leading the way in 4IR. From intelligent virtual assistants\nto simple scheduling bots and bots that handle several enterprise tasks, AI has\ncome a long way. Even the travel industry uses AI technology to help create\nsuggested vacation packages which human agents wouldn’t be able to piece\ntogether for millions of customers. As computers learn to communicate with\nhumans, the results are that many basic tasks require little to no human\nintervention.

\n

Are Machines Taking Over the Workforce?

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With thousands of jobs already gone, many of them factory and manufacturing\npositions, the fear that increased automation will impact the current workforce\nis entirely rational. However, it is important to remember that even the\nsmartest machine would still need human oversight for years to come. Automation\ndoesn’t always mean fewer jobs. Consider the ATM as a quick case\nstudy.\nWhen banks first rolled out ATMs, the thought was that it would lead to fewer\ntellers and massive layoffs. The reality became that more ATMs meant more\nbranches and even more tellers. All three previous Industrial Revolutions have\nbrought about several changes to the nature of work\nbut\nthey also created millions of new jobs. The Fourth Industrial Revolution is\nlikely to be no different. Unfortunately, what may be impacted are formerly\nmiddle-class jobs that could be automated. This is the fear that is perpetuating\naround the world now. It is true that the relationship between economic growth\nand human capital will be decoupled in the near future, but it would also bring\nabout incredibly exciting and meaningful new jobs.

\n

The Socioeconomic Divide Impacted by 4IR

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New automation technologies will expand their sweep from the lowest paid jobs\nand enter the realm of middle-class jobs. What the ATM did not do, blockchain\ntechnology might. This append-only ledger technology is more than just the\nfoundation of modern cryptocurrencies, it also has the potential to completely\ndisrupt not only banking but several industries en masse. ATMs did not make\nvisits to a teller obsolete, but direct and immediate, completely secure\ntransaction technology might.

\n

As technology tackles some of the most dangerous jobs, it reduces the need to\npay more for higher risk positions. Safety comes at the trade-off of a lowered\npay scale. The human skill spectrum will need to be redefined and redrawn. Super\nHigh Skilled labor would be at the top of the job food chain. This Super\nWorkforce would be the new sought-after talent with very high pay packets. With\nlow-skilled labor at the bottom of the chain already, what about jobs in the\nmiddle? The current middle class jobs are the ones that are most likely to be\naffected. With no middle class, or with middle class becoming poorer, the\nsocioeconomic divide grows apace further with technology.

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What Does Automation Mean for the Workforce?

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While a fully automated world where much of the physical labor is completed by\nmachines might not happen for a century or more, it is coming. Machines already\nhandle much of the work in an agricultural environment, but humans are still\nneeded for higher-level thinking. Computers still work mainly from\npoint-to-point and need human intervention when a complex task gets away from\nthem. When most labor positions are gone, expect to see more people employed in\ndesign and entertainment fields than ever. These are areas where machines do not\nfunction well. Research and development, innovation, and imagination led\nactivities and dozens of other\nindustries\nwill require human assistance.

\n

Quality of life may dramatically improve as production functions automate.\nImagine a world where most errands are automated, education is customized and\ndelivered directly to students, governments become solely regulatory bodies with\nlittle need to offer services. The result could be a utopian society where\nhumans do little work, simply because there is little work to do. It could also\nbe a nightmare of the very rich and the very poor, with few points of contact\nbetween them. 4IR demands a new and deeper collaboration between government,\neducational institutes and industries. Governments just publishing a white paper\non AI is not enough. Universities adding a few new courses in Data Science and\nMachine Learning won’t cut the ice. Industries can no longer operate in\nisolation, looking only at productivity and efficiency gains. 4IR is different\nin many ways and it requires all these economic pillars to work with a common\ngoal to redraw the new human skill spectrum first and then reskill and redeploy\nworkforce across the world.

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